All stations
Station · Service & Warranty
Post-install service and warranty triage
Signed in
Brian Howe
Requests
Customer Lookup
Bea Thornton
New
1140 Oakmont Dr, Plano, TX
Received Jul 7, 9:00 AM
“Northeast corner section out after storm.”
Matched install
Permanent RGBW Trim · installed Oct 14, 2024
Triage — human decision
Warranty
Billable
Stage scheduling message
Mark resolved
Jorge Salcido
Triaged
Billable
4020 Preston Ridge, Frisco, TX
Received Jul 5, 3:20 PM
“Wanting to add color scene for July 4th weekend.”
Matched install
Permanent RGBW Trim · installed Nov 2, 2025
Triage — human decision
Warranty
Billable
Stage scheduling message
Mark resolved
Miles Farrow
Scheduled
Warranty
212 Larkspur, Southlake, TX
Received Jul 1, 11:00 AM
“App won't connect to controller after ISP change.”
Matched install
Permanent RGBW Trim + Controller · installed Sep 18, 2025
Triage — human decision
Warranty
Billable
Stage scheduling message
Mark resolved